Frequently Asked Questions
Everything you need to know about your Delhi Watch Company timepiece.
What kind of movements do Delhi Watch Company timepieces use?
We use high-quality Japanese and Swiss movements, ranging from reliable quartz to premium automatic calibers, ensuring precision and longevity for every watch.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment in real-time.
What is your return and exchange policy?
We offer a 7-day hassle-free return policy for unused products in their original packaging. Please contact our support team to initiate a return or exchange.
Are DWC watches water-resistant?
Most of our watches feature a water resistance rating of 3 ATM to 5 ATM, making them resistant to splashes and rain. Please check the specific product description for detailed ratings.
Do the watches come with a warranty?
Every Delhi Watch Company timepiece comes with a 1-year limited warranty covering manufacturing defects and movement issues from the date of purchase.